Head of Observability
Job description
About the Role
We're looking for a Head of Observability to join our Observability team and define the future of how Supabase is monitored, debugged, and understood. The group is responsible for supporting our engineers internally, and the millions of developers building on our platform.
You'll own the observability strategy end-to-end: the internal platform our teams rely on for incident response and reliability, and the customer-facing product that gives developers deep visibility into their Supabase projects. You'll have significant latitude to evaluate our current tooling, make build-vs-buy decisions, and chart the technical direction for the function.
This role is ideal for someone who has built or significantly scaled an observability platform at a devtools company, hyperscaler, or high-scale tech company who is excited about doing it again with a wide mandate and decision-making authority.
What You'll Be Responsible For
Strategy & Architecture
Define and execute the observability strategy for Supabase, covering logging, metrics, tracing, alerting, and profiling
Evaluate and evolve the observability stack: define the right long-term architecture
Drive convergence toward a single-pane-of-glass experience internally, creating a cohesive and modern platform
Establish SLOs, SLIs, error budgets, and capacity planning practices that make observability a first-class input to reliability programs
Product & Customer Experience
Own the customer-facing observability experience including dashboards, logs explorer, metrics, alerts — and work with Product to make it best-in-class for developers
Champion a dogfooding culture where our internal observability platform and our customer-facing product converge, creating a tight feedback loop
Define and deploy best observability practices across our suite of products
Team & Org
Build and lead a world-class observability engineering team. Set the bar for hiring, mentorship, and technical excellence
Collaborate with every engineering team to embed consistent, high-quality instrumentation across all Supabase services using OpenTelemetry and related standards
Contribute to org-wide documentation, advocacy of best practices, and enforcement of telemetry standards
Infrastructure & Operations
Orchestrate and scale high-throughput data pipelines for telemetry ingestion, storage, and querying
Own the reliability, performance, scaling, and efficiency of observability infrastructure
You Might Be a Good Fit If You
Have 8+ years of engineering experience, with 3+ years leading or managing teams
Have built, significantly evolved, or operated an observability platform at scale
Are deeply technical across the observability stack: logging, metrics, tracing, alerting, dashboarding. You understand the trade-offs and have strong opinions on architecture
Have hands-on experience with tools like Prometheus, Grafana, VictoriaMetrics, ClickHouse, OpenTelemetry, or similar, at production scale
Think about observability as a product, not just infrastructure. You care about the developer experience of the people using your systems
Communicate clearly across both technical and non-technical audiences, and write well
Are comfortable navigating ambiguity, making high-stakes technical decisions, and moving quickly in a remote-first environment
Bonus points if you:
Have experience building customer-facing observability products (not just internal platforms)
Have worked with Elixir/Erlang in production
Have contributed to open source observability projects
Have experience at a company that dogfoods its own observability tooling
What We Offer
Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
About the Team
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
~400 team members
60+ countries
20+ languages spoken
Over $1B raised (including our $500M Series F)
540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.