POS-26278

Senior Product Manager I (Data Platform and Platform API)

HubSpot CRM is the foundation of how hundreds of thousands of businesses manage their customers, pipelines, and growth. Underneath every contact, deal, ticket, and custom object is a shared data model,  and a set of primitives that defines how data is structured, related, and accessed across the entire platform. The Data Platform organization owns those primitives, and will evolve how they enable customers, partners, and developers to use and extend HubSpot. HubSpot’s data model is an industry differentiator and primary reason why our customers choose HubSpot. 

We're looking for a Senior Technical Product Manager to own two of the highest-leverage surface areas in this organization: (1) the core data constructs that define HubSpot's schema — objects and the metadata infrastructure that governs them and (2) the API mission for the Data Foundations org, setting the standard for how our data layer is accessed, extended, and built upon by developers and partners.

This is a highly technical role that will require high agency ownership throughout the organization and with our customers, partners, and developers. The decisions you make here ripple across every product team at HubSpot and every developer building on our platform. You'll need to bring both a strong architectural intuition for data modeling and the strategic PM experience to evolve a foundational system without breaking what already works — for customers, for developers, and for the AI-powered products being built on top of it. This is a career-defining challenge for the right product mind.

In this role you’ll get to:

• Create a shared vision and cohesive roadmap for HubSpot's data primitives — objects, properties, property groups, associations, and the metadata systems that make them discoverable and extensible
• Own the API mission for Data Platform: define standards for how our data layer is surfaced to developers, set the direction for API quality and consistency, and coordinate with Ecosystem and Partnerships teams on where API capability unlocks platform value
• Drive alignment on schema evolution across HubSpot — working with PMs, engineers, and architects across Marketing, Sales, Service, and AI Agents to ensure the data model grows in a way that's backward-compatible and forward-looking
• Guide new product ideas from initial concept all the way through launch, including shipping improvements to how customers define and manage their own data model in HubSpot
• Understand our customers and their data complexity by engaging with them directly — from SMBs managing simple contact records to enterprise teams running sophisticated multi-object data architectures
• Use data and developer research to identify friction in our API surface, devise strategy to address it, and partner with engineering to ship improvements that measurably improve developer experience
• Represent the data primitives and API roadmap to senior leadership, Ecosystem partners, and key enterprise customers

We are looking for people who have:

• Experience launching products successfully to customers, ideally in platform, data infrastructure, or developer tooling contexts
• Deep fluency in data modeling concepts — entity-relationship modeling, schema design, metadata systems, and data normalization; experience owning or contributing to a metadata platform, data catalog, or CRM data model is a strong plus
• Strong API intuition — you've shaped REST or GraphQL APIs and can reason about versioning, backward compatibility, latency tradeoffs, and developer ergonomics
• A multidisciplinary approach to thinking, combining market, business, and technical insights to identify opportunities and weigh tradeoffs
• The ability to read and write technical specs; comfort reviewing architecture diagrams, ERDs, and API contracts
• The ability to articulate product vision to a variety of audiences — engineers, executives, and external developers
• A deep respect for the expertise and insights of their collaborators, including engineering, design, UX research, analytics, and others
• A drive to understand customer needs deeply and to truly solve for their problems, including enterprise customers with sophisticated data requirements
• A desire to understand how HubSpot products work — and how they depend on the data model underneath
• The ability to make decisions, test assumptions, and iterate — often without perfect information
• Demonstrated ability to adapt in an innovative and fast-paced environment
• An understanding of the competitive software space, including how other CRM and data platforms approach schema extensibility and developer ecosystem
• Experience using or building supporting infrastructure for AI products and agentic experiences

As a member of the Product Management org at HubSpot you’ll:

• Join a product-led culture that truly puts the customer first
• Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators 
• Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use
• Use your voice, share your perspective, and have a real impact based on your point of view
• Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths
• Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that’s at home, in an office, or a blend of the two.
• Read more about our shared product principles here.