Senior Web Program Manager
Job description
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role
Our Senior Web Program Manager is a strategic role responsible for overseeing multiple interconnected web projects and driving complex web initiatives that align with organizational objectives. It combines advanced program management expertise with strategic thinking, stakeholder management, and team leadership to deliver high-impact programs — bringing structure, streamlined processes, and best practices to our web organization.
The ideal candidate has previous experience working in a digital agency and/or internal web department where high-quality results are required.
This is a remote position open to candidates residing in the US, with working hours in the Pacific time zone and the ability to collaborate with colleagues across a variety of time zones.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
Program & Project Management
- Own all phases of complex, cross-functional web programs — from inbound ticket management, to planning through delivery — with a clear understanding of vision, scope, objectives, timelines, business value, and resource requirements.
- Develop holistic program plans composed of multiple project plan documents, including business requirements, technical specifications, schedules, funding, and resource plans.
- Track milestones, tasks, and deliverables; provide timely status updates to stakeholders and senior executives; and proactively identify and mitigate risks and dependencies.
- Lead process improvement initiatives to increase efficiency and delivery quality.
Stakeholder & Executive Communication
- Serve as the strategic bridge between vision and tactical execution, translating high-level business objectives into actionable program roadmaps.
- Interface with executives and senior leadership to align on priorities, communicate timelines and approval frameworks, and present program progress and website demonstrations.
- Facilitate team discussions, resolve conflict, and remove impediments that block the team's ability to meet project objectives.
Cross-Functional Collaboration
- Orchestrate the efforts of cross-functional teams — including Creative, IT, PMM, Campaigns, and front-end development — to execute strategic launches, awareness campaigns, website updates, and other digital initiatives.
- Partner with internal stakeholders to define desired website functionality and appearance; lead the development team through product development stages and into live deployment.
- Work effectively with external agency providers, consultants, and contractors as needed.
Process & Documentation
- Document website development processes and procedures; establish and scale best practices across the web program.
- Introduce mitigation tactics to minimize project delivery risks and drive continuous improvement across programs.
Minimum Requirements
- 7+ years of project management experience at a digital agency and/or internal department with a primary focus on web
- Proficiency with project management tools and methodologies (e.g., Airtable, Jira, Google Sheets) and experience with Google Suite, Salesforce, and Tableau
- Experience integrating AI tools into program management processes to increase efficiency
- Strong understanding of the web production process, timelines, and scoping requirements
- Experience launching web solutions, including ongoing analysis and continuous product improvements
- Working knowledge of the technical software development process and Agile delivery methods, including Scrum and/or Kanban
- Outstanding organizational, communication, and interpersonal skills — written, verbal, and presentation
- Ability to work effectively with agency providers, consultants, contractors, and other external suppliers
- Proactive approach to identifying and resolving obstacles and risks in partnership with teams and stakeholders
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
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Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.