Senior Partner Program Manager, Global Partner Incentives
Job description
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
We are looking for a Senior Partner Program Manager, Global Partner Incentives to join our channel and alliances team. Reporting to the Senior Director, Partner Programs, you will own the global partner incentive strategy and execution across all routes to market – helping drive profitable growth, alignment to strategic priorities, and measurable value across the customer lifecycle.
Incentives Strategy & Execution: Build and manage a unified global framework for all partner incentive programs – including rebates, SPIFFs, Rebates, MDF, and promotional programs that align to corporate priorities. Define earning logic, funding models, and payout mechanisms that scale across all partner routes to market.Operationalize and Automate Programs: Lead the end-to-end lifecycle of incentive programs – from planning and launch through claims, validation, and payout – ensuring accuracy, compliance, and timely execution. Partner with Finance, Marketing, Operations, and IT to drive automation through CRM, PRM and incentive management platforms.Drive Financial Discipline and ROI visibility: Partner with FP&A and BI teams to forecast spend, monitor utilization, and report on program effectiveness and return on investment. Implement dashboards and governance models that ensure transparency and informed decision-making across global and regional stakeholders.
- Collaborate and Align Cross-Functionally: Work closely with Channel, Sales, Finance, Legal, and Marketing to ensure incentives are aligned with business goals, compliant with regional regulations, and clearly communicated. Lead internal and external enablement to drive understanding, adoption, and execution consistency worldwide.
- Continuously Improve and Evolve Programs: Use data insights, partner feedback, and performance analytics to refine incentive structures, simplify processes, and enhance the partner experience. Champion innovation and scalability to ensure programs remain competitive and aligned with Zscaler’s growth strategy
What We’re Looking for (Minimum Qualifications)
- 7-10 years of experience in partner programs, channel incentives, sales operations, or SaaS GTM strategy.
- Proven success designing and executing rebate, SPIFF, MDF, and strategic incentive programs that drive measurable growth and align to company priorities across different partner types (reseller, distributor, GSI, MSSP, ISV, CSP).
- Strong analytical and financial modeling skills with the ability to translate complex financial data into actionable incentive structures, forecasts, and ROI analysis. Skilled in project management with tools like Salesforce, Asana, PRMs, and analytics platforms.
- Deep understanding of partner economics, profitability levers, and performance measurement frameworks, including payout logic and compliance processes.
- Excellent communication and cross-functional collaboration skills; comfortable with partnering with executive leadership both internally and externally across Finance, Legal, Operations, and Sales.
What Will Make You Stand Out (Preferred Qualifications)
- Previous experience at a large ISV driving partner incentive programs at global scale and experience in consumption-based, subscription, or marketplace-driven incentive models, including rev-rec and payout considerations.
- Proven capability to develop data driven business cases with a focus on program governance, financial compliance, and regional funding nuances across Americas, EMEA, and APJ.
- Demonstrated success in automating and scaling incentive processes through CRM, PRM, or incentive management tools.
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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
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Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.