Lead Technical Enablement Engineer
Job description
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Lead Technical Enablement Engineer to join our high-impact Global Technical Enablement Team. This role offers a unique blend of deep technical expertise and field-savvy delivery—ideal for someone who thrives at the intersection of technology, education, and go-to-market strategy.
In this role, you will collaborate closely with Product Management, Product Marketing, and Learning Experience Delivery teams to design and deliver world-class enablement programmes for our Solutions Consulting organisation.
What You’ll Do (Role Expectations)
As a Lead Technical Enablement Engineer, you will focus on high-impact duties and expected outcomes to drive our global technical learning initiatives forward. Your core responsibilities include:
- Design & Develop: Build engaging, reusable training content including courses, learning modules, and onboarding materials tailored specifically for technical roles like Sales Engineers (SE) and Technical Architects (TA).
- Deliver & Facilitate: Lead high-impact virtual and in-person Bootcamps, interactive workshops, and targeted coaching sessions for technical audiences globally.
- Enable & Onboard: Optimise the onboarding experience for the Solutions Consulting organisation to significantly accelerate field ramp time.
- Collaborate Cross-Functionally: Partner seamlessly with Solutions Consulting (SC) Leadership, Product Management (PM), Product Marketing (PMM), and Learning Experience Delivery (LED) teams to continuously align our curriculum with evolving business priorities.
- Manage Multiple Priorities: Successfully drive several concurrent projects with cross-functional stakeholders, delivering high-quality results in a fast-paced environment.
Who You Are (Success Profile)
The ideal candidate brings a holistic mix of execution excellence and a growth mindset. To excel in this role, you should embody these five core attributes:
- You thrive in ambiguity: You are comfortable building the path as you walk it. You see a dynamic environment not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner: Your passion for the mission fuels your bias for action. You operate with integrity, care deeply about the outcome, and navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver: You actively seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest business impact.
- You are driven by innovation: You possess a deep curiosity for how things work and love tackling complex technical challenges. You believe in the power of technology to accelerate transformation and always look for a better, more secure, and scalable way.
- You are a pragmatic builder: You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves to build the first version yourself, balancing technical excellence with the need to deliver immediate value.
What We’re Looking For (Minimum Qualifications)
- Proven experience working within Technical Enablement, Pre-Sales, or Post-Sales environments.
- Strong technical background in cloud security, networking, or enterprise security technologies.
- Demonstrated ability to design, structure, and deliver technical training for both technical and non-technical audiences.
- Excellent communication and presentation skills, with verified comfort facilitating sessions both virtually and in-person.
- A strong analytical mindset with a track record of identifying skill gaps and building actionable, measurable improvement plans.
What Will Make You Stand Out (Preferred Qualifications)
- Outstanding organizational and project management skills with a proven ability to successfully juggle competing priorities.
- A natural mentor and collaborator who can effortlessly inspire, motivate, and build trust with stakeholders at all levels of the organization.
- High level of comfort working independently and autonomously within a remote, fast-changing global environment.
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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.