Principal Product Manager
Job description
Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.
We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.
Role
We are looking for a Principal Product Manager to join our team. This is a Remote role, reporting to the Sr. Director WW Field PM for AMS in the Data Security Product Organization department. As a key member of the Data Security Product Organization, your main focus of this position is to grow and sustain Zscaler core businesses revenues across the AMS region, with a special focus on AI-Powered Data Security product lines. You will work closely with Product Management and Sales leadership to manage field engagements and provide technical & commercial assistance to Sales Engineers and Account Executives throughout the customer lifecycle. Finally, you'll play a critical role in shaping the evolution of our platform by bringing real-world customer feedback from the field to help address emerging AI and data security challenges.
What you’ll do (Role Expectations)
- Drive the sales strategy and execution for the Data Security product suite specifically for our AMS customer base
- Assist with Data Security opportunities to demonstrate technical superiority and business value
- Partner with Product Management leadership to translate field insights into product strategy & roadmap by leading competitive analysis, win/loss reviews, customer commitment tracking, pricing planning, and pipeline and churn analysis across the DLP, DSPM, and AI portfolio.
- Enable and educate the broader Zscaler field team to effectively position and sell Data Security solutions within their accounts
- Work with support leadership to provide timely assistance to large customers in event of escalations and deployment of Zscaler services
- Provide clear, concise, and data-driven updates on deal status, pipeline health, business performance, and key risks to Sales and Product leadership, enabling informed decision-making.
Who You Are (Success Profile)
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- Foundational understanding of AI/ML technologies and experience leveraging AI solutions to optimize outcomes within your functional domain.
- Proven professional experience in a technical, customer-facing role such as a Sales Engineer, Solution Architect, or Product Manager.
- Deep expertise in Data Security technologies like Cloud DLP, Inline DLP, CASB, Email/Endpoint DLP, DSPM, AISPM, SSPM & securing AI agents.
- Deep understanding of SWG, ZTNA, proxies, firewalls, VPN, Secure Browser, and authentication/identity protocols such as SAML and SCIM
- Subject matter expertise in infrastructure deployment within a major public cloud environment (AWS, Azure, or GCP), with the ability to thrive in a fast-paced setting using modern project management tools to track engagement and activity.
What Will Make You Stand Out (Preferred Qualifications)
- Deep technical understanding of Generative AI infrastructure and cloud security platforms, with proven experience designing, scaling, or securing AI-driven data detection, automated policy generation, and addressing architectural data security risks.
- Comprehensive understanding of core Internet and network protocols (including TCP, UDP, HTTP/S, DNS, SSL/TLS) and modern network traffic architectures.
- Exceptional communication skills combined with strategic insight into how enterprise customers leverage digital transformation, automation, and evolving data integration patterns to drive measurable business outcomes.
#LI–Remote
#LI-CM3
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.